Client Service Evaluation

Thank you!

We appreciate your business and hope you will continue to be our client

It has been our pleasure to serve you. Would you please take moment to complete the evaluation below and tell us what we did well and where we need to improve.

To welcome and care for you as a valued client
To give you prompt, responsive, and professional service
To listen to you and understand your travel needs and desires before making recommendations
To diligently search for the best combination of quality and price from travel suppliers to meet your desires and budget
To be your advocate in any disputes with travel suppliers

Who is the Travel Advisor who assisted you?

Did we serve you in our Office or by Phone?

Office Phone

Was our greeting Friendly, Courteous and Professional?

5 4 3 2 1

Did we listen and understand your desires before making recommendations?

5 4 3 2 1

Did we have the Knowledge and Resources that you expected from us?

5 4 3 2 1

Did we provide good Advice and Information to help plan your trip?

5 4 3 2 1

Did our recommendations provide good value for the Price paid?

5 4 3 2 1

Did we provide timely accurate service?

5 4 3 2 1

Would you recommend us to others?
(Thank you if you have already referred us.)

Yes No

Could we help plan your next trip?

Where would you like to go?

When would you like to go?

Comments

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Phone